About Us
Accessibility For All

Accessibility For All

Accessibility For All

The National Ice Centre, the UK’s first twin ice pad facility and centre of excellence for ice sport in the UK, is home to many of the country’s brightest young skaters and is the training ground for the GB Speed Skating Squad and the Nottingham Panthers ice hockey team.

We do our utmost to ensure that neither by action nor inaction will any individual or group be unreasonably excluded from any activities, facilities, or services offered.

The National Ice Centre is easily accessible for visitors with accessibility needs and mobility difficulties. We’ve also just achieved our “Attitude is Everything” Charter of Best Practice accreditation at silver level. If you have any queries or questions please call our Box Office on 0843 373 3000 Option 1, Option 2, Option 3 (Mon-Sun, 9am-9pm) and we will be happy to help.

Increasing Website Text Size
Some users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply adjust your browser settings.

  • If you use Microsoft Internet Explorer, go to the View menu, select Text Size and then either Larger or Largest.
  • If you use Firefox, go to the View menu, select Text Size and then either Increase Ctrl + +, Decrease Ctrl + – or Normal Ctrl + 0.
  • If you use Opera, go to the Tools menu, select Preferences then click on the Web pages tab. Select the normal font button. A dialogue box appears and provides options to increase/decrease font size, font type, weight and style.
  • If you use Netscape Navigator, go to the View menu and choose Increase Font until the text is the size you require.

Changing Places Toilet

The National Ice Centre and Capital FM Arena Nottingham is the first Arena in the UK to benefit from new facilities to ensure the venue is more accessible for all!

Our Changing Places toilet includes the following facilities:

  • A mobile height adjustable changing bench
  • A ceiling track hoist system to lift people between wheelchairs and the toilet/changing bench
  • Enough space to ensure the bench and toilet can be approached from either side

For Health and Safety reasons we do not provide slings. Customers are asked to bring their own which should be compatible with the loop system.
This facility is located on Level 3 and is available from 9.00am to 11.00pm. During the hours of 9.00am to 9.00pm please contact Box Office located on Level 2 before using this facility. During the hours of 9.00pm to 11.00pm please contact the nearest member of staff before using this facility. A RADAR key is available upon request.

Wheelchair Access
Wheelchair access to the National Ice Centre is either via the entrance doors on Bolero Square or via the lift from Lower Parliament Street. Once inside the venue there are lifts to all floors, disabled toilet facilities and wide walkways for wheelchair users.

Capital One Disabled Inclusion Ice Skating
The National ice Centre offers skating opportunities for disabled people and their families. Sessions are open for all to try out the ultimate experience of Ice Skating regardless of your age or disability. Click here for more information…

Parking
Limited car parking spaces, operated by Nottingham City Council, are available in Dean Street which is adjacent to our venue. Spaces can’t be booked through us and are available on a first-come-first-served basis. There are also a few disabled parking spaces on Barker Gate.
» View a Map of the Disabled Car Parking

Assistance Dogs
Assistance dogs are welcome at the National Ice Centre but please be aware that noise levels can be high during some sessions. Please let our Box Office know if an assistance dog will be accompanying you to the NIC.

Large Print
All our leaflets are available in large print on request, simply call our Box Office on 0843 373 3000 Option 1, Option 2, Option 3 (Mon-Sun, 9am-9pm) to order.

Contact
For more information on venue accessibility, please feel free to contact our Box Office on 0843 373 3000 Option 1, Option 2, Option 3 (Mon-Sun, 9am-9pm).

Accessibility For All.
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