With at least four years’ marketing experience and a good understanding of the full marketing mix, you’ll be responsible for leading and supporting the Marketing Team to ensure an innovative marketing support service is provided to all internal and external clients.

You will manage the development and implementation of marketing and communications strategies which drive revenue and support the different business areas in achieving their objectives.

Closing Date: Sunday 5th February 2012

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With at least three years’ CRM experience, including a good understanding of SQL Server, Crystal reporting services, data analysis and marketing campaign development, you will lead on all CRM related business processes, systems and strategies and through detailed analysis and reporting, drive customer insight across all areas to enhance business decisions and drive revenue.

Closing Date: Sunday 5th February 2012

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With at least two years’ experience in a PR/communications role, you will be responsible for raising the profile and awareness of the National Ice Centre and Capital FM Arena through developing relationships with key press and media contacts and implementing proactive and innovative communications strategies.

Closing Date: Sunday 5th February 2012

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With a good understanding of digital marketing including; web content management, email broadcast and social networking site management, you will assist the Digital Marketing Manager with the implementation of all social, mobile and digital marketing activities and provide an effective, innovative marketing support service to all internal and external clients and promoters.

Closing Date: Sunday 5th February 2012

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This is a unique opportunity for a fully qualified electrician to join the Buildings team as a Maintenance Manager with a focus on the load in and load out of arena events.

You will already have M&E and HVAC experience and ideally at least 5 years maintenance experience already as the role is very hands on. It is essential that you are a fully qualified electrician and preferably 17th edition. You will have excellent communication and problem solving skills and a natural ability to think on your feet to find solutions, often in a highly pressured environment where meeting tight deadlines is paramount.

You must have a strong work ethic and a very flexible approach to working hours as for the most part they will include early starts, late finishes, weekends and some overnight shifts.

This is a great opportunity for a dynamic, enthusiastic Maintenance Manager with a real interest in technology and good working knowledge of health and safety legislation to experience a maintenance role like no other!

Closing Date: Sunday 5th February 2012

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This is a great opportunity for a fully qualified CCAB Finance Manager to help drive our business forwards in these challenging times in a job that is unlike any you’ve had before. We promise.

You will, of course, be leading on the annual financial cycle, the monthly management accounts and reporting on KPIs across the business. You will, unsurprisingly, be expected to deliver effective management and development of the finance function and organisational financial controls. And you’ll be very good at it.

But the really interesting part is that you will work with, and support, the Finance Director with the strategic financial management and operation of our business. In this challenging and exciting role, you will actively contribute to the strategic developments that our unique ice sports and entertainment facility offers. That will certainly include the development and implementation of a new ticketing system in 2012 that is crucial to our Business Plan, our delivery of an Environmental Plan (including our first foray into renewable energy) and assisting in the compilation of our dauntingly comprehensive risk register. It may also include our plans for on-site developments, off-site developments and a hundred and one other ideas that we have – but their approval and financing will depend on the business cases that you will help to compile and assess.

You will have strong leadership skills and the ability to motivate and direct the finance team to deliver timely, accurate financial information to a variety of stakeholders. Coaching and developing our managers in the delivery of effective financial controls and to help them develop relevant, insightful business critical KPIs are also key elements of the role. Your ability to develop effective working relationships with our managers, commercial partners and contractors will be a key factor in your success.

And because it’s not a normal finance role, the job will require some evening and weekend working to carry out financial settlements with promoters on Arena events.

Closing Date: Sunday 5th February 2012

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We have a fantastic opportunity for a passionate and knowledgeable health & safety professional to gain experience in a truly unique venue. We are looking for someone who can embed our policies and procedures into the organisation and who can create a positive culture of continuous improvement. You will support our managers to deliver their health and safety responsibilities and drive the health and safety agenda forwards. You will be required to deliver health & safety training across the business and therefore must have a natural ability to engage a diverse range of employees.

To be considered you will have already gained a Nebosh Diploma part 2 or equivalent, and be a member of IOSH. You will have solid health & safety experience and a robust understanding of health & safety law and HSE guidance.
This is a fixed term contract for an initial term of 7 months; however this may be extended further.

Closing Date: Sunday 5th February 2012

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We’re looking for a well organised and experienced IT Manager with a good grasp of the fundamentals of Comms, Web and Server support to lead a team of 4 in an extremely dynamic and fast moving environment. You’ll be responsible for implementing Microsoft SCSM within the team, ensuring that the network can support the growth of the business, managing the on-going development of www.capitalfmarena.com, along with day to day management duties and working with the IT Director on strategy and innovative future projects.

Closing Date: Sunday 5th February 2012

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With no experience necessary, you will have an exceptional thirst to learn and a good set of broad IT skills including a detailed knowledge of Microsoft Operating Systems and Office. You’ll be joining a team of 5 to help support the growing number of users and computers in use at the Arena. You’ll be solving a large variety of IT problems, assisting on small and large scale IT projects, working event nights and early mornings, and you’ll gain valuable experience in all areas of IT. Being able to think on your feet and logically troubleshoot issues will be essential in this exciting and challenging role.

Closing Date: Sunday 5th February 2012

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Do you have a natural flair for selling? Do you stand out amongst the crowd? If so, we have a fun, exciting role within our in-house Event Merchandise selling team, where no 2 days will be the same!

In this fast paced environment, you will be able to demonstrate that you have the confidence and attitude required to deal with the general public. Working within challenging sales areas, both inside of and outside the Arena, you will use your sparkling communication skills, professional sales pitch and enthusiasm for the product to sell our merchandise to the public.

You must have experience of cash handling and reconciliation, and the ability to follow direction. Using your effective leadership qualities, you will also take control of a small team, providing guidance and support, to achieve the Retail and Merchandising Team goals.

Working hours will be based around our events schedule so you must be fully flexible and able to work evening and weekend shifts.

Closing Date: Sunday 5th February 2012

Downloads: Job Description (Doc)

Working in this exciting role within our fast paced Event Merchandise selling team, you will utilise your strong communication and customer service skills to provide information to customers regarding the range of merchandise available on events and to provide a payment service for this merchandise.

You will be working within challenging sales areas inside and outside the Arena, and will be jointly responsible for the reconciliation of all payments and floats after each shift.

You will have a flexible and adaptable style of selling to different types of customers, and will be fully flexible and able work around our events schedule, including evening and weekends.

Closing Date: Sunday 5th February 2012

Downloads: Job Description (Doc)

Joining our friendly Customer Services Team you will be responsible for ticket sales for all events and ice sports activities, processing payments and supplying event information.

With a flair for customer service and the ability to cope under pressure in a busy working environment, you must be IT literate, have great communication skills and enjoy working as part of a team. You will work in both our customer facing Box Office and our contact centre.

Hours will include regular weekends and evenings and you must be prepared to work flexibly in order to meet the demands of the business.

Closing Date: Sunday 5th February 2012

Downloads: Job Description (Doc)