The National Ice Centre is closed until further notice. Our call centre operation will also be closed until further notice in line with the government lockdown.

We are experiencing delays in processing refunds at the present time so please bear with us and we’ll action all refund requests as soon as we can.

Please direct any queries to [email protected] or message us via our social media channels. Thank you and stay safe.


0843 373 3000

Calls cost 7 pence per minute plus your phone company’s access charge. Calls from mobiles may be higher and are dependent on your mobile company’s charges and tariffs.

Accessibility bookings and information:

0808 164 4616

This is a Freephone number for accessible enquiries only.


[email protected]

Comments, complaints and feedback: [email protected]


Ice Sports Manager Linda Gawthorp (0115 853 3061)

Sports Development Officer Matt Bradbury (0115 853 3064)

Sports Development Administrator Janet Wass (0115 853 3010)


National Ice Centre, Bolero Square, The Lace Market, Nottingham, NG1 1LA


Box office hours:
Monday – Friday: Main arena box office open 9am – 7pm
Saturday: Main arena box office open 8am – 7pm
Sunday: Main arena box office open 8am – 5pm

Public skating counter:
Wednesday & Thursday: Public skating counter open 7pm – 9pm.
Friday: Public skating counter open 5pm – 9pm.
Saturday: Public skating counter open 10.30am – 4.30pm and 7pm – 9pm
Sunday : Public skating counter open 9.30am – 11.30am and 1.15pm – 4.30pm

Our telephone lines are open:
9am – 7pm Monday to Saturday and 9am - 5pm on Sundays


Our FAQs section includes the answers to our most commonly asked questions.

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